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Gary Luscombe: Crossing Cultures to Work in the Japanese Hospitality Industry

The traditional inn—the ryokan—is where Japan’s rich history intersects with the unparalleled hospitality and customer service that the country is known for. Steeped in tradition, it’s hard to imagine what it would be like to work at a ryokan as a foreign resident of Japan. Thankfully, Gary Luscombe, who works at Amami Onsen Nanten-en, has…

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